Tech Mahindra Work From Home Customer Support Associate Recruitment 2026
Tech Mahindra Business Services
Tech Mahindra has invited applications for Customer Support Associate (Voice Process Hindi & English) positions. The job is completely Work From Home and open for both freshers and experienced candidates. Eligible candidates who have passed 12th class can apply and participate in the selection process consisting of HR, Versant, Typing and Final Interview rounds.
Vacancy Details
| Organization Name | Tech Mahindra Business Services |
| Examination Name | Customer Support Associate Recruitment |
| Post Name | Customer Support Associate |
| Total Vacancies | 100 |
| Job Type | Work From Home |
| Application Mode | Online |
| Location | Work From Home (Hiring Office: Kolkata) |
Important Dates
| Event | Date |
|---|---|
| Application Start Date | 20 June 2026 |
| Contract End Date | 31 October 2026 |
Eligibility Criteria
Qualification: 12th Pass (Higher Secondary)
• Candidate must have passed Higher Secondary (12th Pass). • Freshers are eligible to apply. • Candidates with minimum 12 months BPO experience can apply under experienced category. • Must have good communication skills in Hindi and English. • Candidate should have no major Mother Tongue Influence (MTI). • Candidate must have required computer system and internet setup for Work From Home.
Age Limit & Relaxation
Maximum Age: 40 Years
Salary Structure
| Component | Amount |
|---|---|
| Freshers CTC | ₹1,68,000 Per Annum |
| Freshers In-Hand Salary | Approx. ₹12,500 Per Month |
| Experienced CTC | ₹1,90,000 Per Annum |
| Experienced In-Hand Salary | Approx. ₹14,100 Per Month |
| Salary Type | Fixed Salary |
Application Fee
| Category | Fee |
|---|---|
| All Candidates | Nil |
Documents Required
- Aadhaar Card
- E-Aadhaar
- PAN Card
- 10th Marksheet
- 12th Marksheet
- Experience Letter (For Experienced Candidates)
- Offer Letter (For Experienced Candidates)
- Last 3 Months Salary Slips (For Experienced Candidates)
- Updated Resume
Selection Process
- 1HR Video Interview
- 2Document Verification
Exam Pattern
Candidates will first appear for an HR screening round conducted through video call. Shortlisted applicants must qualify the Versant communication assessment and typing test. Candidates clearing these stages will be invited for the final Google Meet interview. Aadhaar verification is mandatory during the recruitment process.
Syllabus
The recruitment process mainly evaluates communication ability, customer handling skills, language proficiency in Hindi and English, and typing efficiency. Candidates should focus on spoken communication, confidence, listening skills, and basic customer service etiquette.
How To Apply
Read all eligibility conditions carefully. Prepare all required documents including Aadhaar, PAN and educational certificates. Update your resume with latest information. Ensure your system meets the Work From Home requirements. Attend the HR video interview as scheduled. Complete the Versant Test and Typing Test. Participate in the final Google Meet interview. Complete document verification and onboarding process.
Important Instructions
• Aadhaar Card is mandatory for Work From Home verification. • Candidate must keep E-Aadhaar and PAN ready. • Typing speed should be at least 30 WPM with 90% accuracy. • Candidate must have Windows 10/11 system. • Minimum 10 GB RAM is required. • Minimum Core i5 Generation 5 processor is required. • Internet speed must be at least 20 Mbps. • Noise-cancelling USB headset is mandatory. • Work schedule will be 24x7 rotational shifts. • Contractual role is valid until 31 October 2026.
Job Description
Introduction Tech Mahindra Business Services has released a Work From Home recruitment notification for the position of Customer Support Associate. The organization is inviting applications from eligible candidates who possess good communication skills in Hindi and English. This recruitment drive is open to both freshers and experienced candidates. Vacancy Overview The company has announced a total of 100 vacancies for Customer Support Associate positions. The selected candidates will work in a voice process environment and will be responsible for handling customer queries through calls. The job location is completely remote, allowing candidates to work from home. Eligibility Candidates must have passed Higher Secondary (12th Pass) from a recognized board. Freshers can apply without prior experience. Candidates applying under the experienced category should possess at least 12 months of documented BPO experience. Good communication skills in Hindi and English are mandatory. Age Limit Applicants should not exceed 40 years of age. No category-wise relaxation details have been specified in the recruitment information. Salary Freshers selected for the position will receive a CTC of ₹1,68,000 per annum and approximately ₹12,500 per month as in-hand salary. Experienced candidates will receive a CTC of ₹1,90,000 per annum and approximately ₹14,100 per month in-hand salary. The salary structure is fixed. Selection Process The recruitment process includes HR screening, Versant Test, Typing Test, Final Interview and Document Verification. Candidates must clear each stage to move forward in the hiring process. Application Process Interested candidates should prepare their documents and updated resume. Applicants can submit their resume through the recruiter email provided in the job advertisement. Candidates must ensure that they meet all technical and eligibility requirements before applying. Important Dates The recruitment information was published in June 2026. The contractual engagement is expected to continue until 31 October 2026. Candidates are advised to apply as soon as possible. Conclusion Tech Mahindra Work From Home Customer Support Associate Recruitment 2026 provides an excellent opportunity for 12th pass candidates seeking remote employment. With 100 vacancies, simple eligibility criteria and a structured selection process, this recruitment can be a valuable option for freshers as well as experienced candidates looking to build a career in customer support services.